On the Record

This IRS Agent Researched a Solution Before Con...

Sean Arenas

I have two EINs. For the non-business people in the room, an EIN is basically a tax ID number for your business, like a Social Security number, but for your...

This IRS Agent Researched a Solution Before Con...

Sean Arenas

I have two EINs. For the non-business people in the room, an EIN is basically a tax ID number for your business, like a Social Security number, but for your...

The Kafkaesque Nightmare of Amazon’s Red-Text Purgatory

The Kafkaesque Nightmare of Amazon’s Red-Text P...

Sean Arenas

I watched my Amazon account violations mutate from 46 to 114 in real time while a support rep argued that 'Halloween' is a forbidden holiday claim on an actual Halloween...

The Kafkaesque Nightmare of Amazon’s Red-Text P...

Sean Arenas

I watched my Amazon account violations mutate from 46 to 114 in real time while a support rep argued that 'Halloween' is a forbidden holiday claim on an actual Halloween...

The Healthcare Industry Took My Money, Ran Out ...

Sean Arenas

Seven hours. Eight representatives. One patient with a serious chronic condition trying to see his doctor. This is the minute-by-minute account of how LA Care and AltaMed's broken infrastructure didn't...

The Healthcare Industry Took My Money, Ran Out ...

Sean Arenas

Seven hours. Eight representatives. One patient with a serious chronic condition trying to see his doctor. This is the minute-by-minute account of how LA Care and AltaMed's broken infrastructure didn't...