Independent public-interest evaluations of how systems respect dignity and support agency.
Evaluated service or system
ChatGPT capability-reduction notice and tier-aware recovery or upgrade interface Evaluations and Incident reports
The bounded user-facing ChatGPT workflow that communicates a temporary capability reduction, identifies relevant current-tier and offered-tier context, explains practical effect and reset conditions, and presents an appropriate recovery, plan-management, or upgrade action. This Entity does not identify a particular internal service, entitlement state, model, safeguard, anti-abuse system, or owning team.
Find the Evaluation that matches
- Subject
- ChatGPT capability-reduction notice and tier-aware recovery or upgrade interface
- Public type
- Process / Workflow · Subscription capability-reduction notice, tier labeling, and recovery or upgrade workflow
- Public Evaluations
- 1
- Connected Incident reports
- 1
How to interpret this page
This page groups public HXR Evaluations and Incident reports that name this subject. Inclusion does not establish organization-wide prevalence, internal ownership, fault, or responsibility beyond what each record’s evidence supports.
Evaluations involving ChatGPT capability-reduction notice and tier-aware recovery or upgrade interface
ChatGPT Capability Reduction Should Explain the Limit and Recognize Existing Pro Subscribers
One direct screenshot and anonymous contributor testimony support a bounded finding: ChatGPT disclosed a temporary capability reduction, reset time, and possible lower quality, but did not identify the affected capability or safe limit category and paired the notice with a generic Get Pro CTA that was incongruent with the contributor’s reported current Pro subscription. The artifact does not establish the trigger, the system’s entitlement state, the CTA destination, or prevalence.
HXR Incident connections1
StatusOpen — gathering evidence
Connected Incident reports
Each Incident documents one bounded occurrence. Open the connected Evaluation to see whether that occurrence supports, narrows, challenges, or only provides context for the finding.
- Connected through HXR-EVAL-0026HXR-2026-0820-0002 — ChatGPT Reduces Capabilities for an Existing Pro Subscriber While Showing a Get Pro Upsell
Does one of these records match your experience?
Choose the Evaluation that most closely matches what happened. Its contribution panel explains what information is useful, what to remove for privacy, and how HXR may use the note.
HXR is currently piloting reporting and evidence gathering. Adding your experience does not contact the organization or publish your information automatically.