Wrong size? We'll swap it free. If your shirt doesn't fit, message us within 14 days of delivery and we'll send you the right size at no charge. Each item gets one free size exchange. The item should be unworn and unwashed. We'll email you a prepaid label for the original, and your new size ships free.
Damaged, misprinted or wrong item? Send us a photo within 14 days of delivery and we'll replace it or refund you in full. You don't need to send it back.
Returns for a refund. Every shirt is printed just for you, so we can't take returns for a change of mind. If something isn't right, talk to us first. We almost always find a fix.
How to start. Use our contact form, the chat on our site, or text (626) 498-0417. Include your order number and what you need.
Refunds. Approved refunds go back to your original payment method. Your bank may take a few days to post it. There is no restocking fee.
Cancellations. Need to change or cancel? Contact us as soon as you can, ideally within 12 hours. Once your order is in production we may not be able to change it, but we'll tell you right away either way.
Fundraiser merchandise. Fundraiser items follow this same policy. Any effect on the organizer's earnings is handled under the campaign's agreed terms.
Read the return policy
